User Researcher
Key Responsibilities:
- Conduct and analyze user research (surveys, interviews, usability tests) to deeply understand the problem space, identifying core user needs and challenges to inform product strategy and development.
- Validate research findings through data triangulation to ensure actionable and reliable insights.
- Collaborate with product teams to align insights with product goals and growth strategies.
- Present research findings to drive user-centered, product-focused decisions.
- Lead user growth initiatives in acquisition, retention, and engagement.
- Advocate for a user-first culture across the organization.
Qualifications & Experience:
- Bachelor’s in UX Design, Psychology, HCI, or related field.
- 2+ years in user research with digital products, focused on product impact.
- Proficient in research methods and tools.
- Strong analytical, communication, and collaboration skills.
- Product mindset and experience in agile environments preferred.
Benefits
- Attractive salary package, extra allowances, free lunch, free parking or Shuttle Bus, with 100% salary in probation offered.
- Social Insurance: Fully compliant, starting from probation.
- Premium Healthcare Insurance: Applicable for all official employees after probation.
- Premium Annual Health Checks for employees (once per year).
- OKR-base management: with clear SOWs, no fingerprint, or any physical attendance checking system.
- Compelling Extras: 15 leaves/year, 4 flexible working days, birthday off, rewards & bonuses based on performance, company trips, and gifts/bonuses on special occasions & holidays.
- “Bonding Policy” every month – for team engagement.
- Flexible working hours (Mon – Fri only), working location at District 7, Ho Chi Minh City.
Sieu Viet Group (Product: Vieclam24h.vn) seeks a User Researcher with a strong product mindset to join our team. You’ll be essential in understanding user needs, driving strategic insights, and embedding a user-centric approach across product development.